Goldenstar Casino verification: which documents to send
+64 9 222 5207Anjouan ALSI-523316
EN ยท NZD
Goldenstar CasinoWHERE STARS ALIGN
Sign upLog in
Add fundsLog inJoin nowSee allCollectStartGet bonus
Access AccountRegisterRewardsBonus codeGames
Six Answers Ahead

Complete Your Goldenstar Casino Verification Before Withdrawing

Verify once because the Anjouan license requires it as an AML measure, and Goldenstar Casino normally completes the review in 22 hours.

Start Verification Now
Anjouan licensed since 2014Operating under license ALSI-523316 issued by Anjouan Offshore Finance Authority, with 12 years of regulated service
Withdrawal Pending

Read the Check Before It Starts

Check the six lines below once and the rest of the process holds no surprises.

Who checks
Goldenstar Casino LLC
License
Anjouan Offshore Finance Authority, ALSI-523316
Time needed
22 hours
Mandatory
First withdrawal at the latest
Questions to
[email protected]
Minimum age
18+
Upload Guide

One Try, No Repeat Uploads

Send each copy once and the review, opened at sign-up or before your first payout, should close cleanly.

Lay It Flat
Photograph your photo ID laid flat in daylight, all four corners inside the frame, and check that the text stays sharp when you zoom in.
Full Page Included
Send a bill or bank statement showing your name and home address, and include the whole page so the top and the date stay readable.
Cover the Middle
Show the card or wallet account you pay with, cover the middle digits, and keep your name and the card's final digits visible.
Final Answer Mail
Leave your inbox open and check it once the review closes, because a blurred edge or a missing page is the usual reason a second copy is requested.
Document Map

When the Check Asks for Paper

Open this while the upload screen is in front of you and match each copy to its line.

Photo ID

ConfirmsWho you are
Must showAll four corners, sharp text

Proof of Address

ConfirmsWhere you live
Must showName, address and the date

Payment Card Image

ConfirmsThe card you pay with
Must showMiddle digits hidden, name visible

Send-Back Causes and Their Fixes

Is My Statement Too Old? A statement older than three months shows a past address, so the checker cannot confirm where you live now. Download a statement dated within the last three months Pick the page that shows your name and address

Valid Today, Not Last Year. A passport or licence past its expiry date proves nothing about you today, so it is returned unread. Send the renewed document once it arrives Use a second valid ID while you wait

Your Phone Screenshot. A screen capture of an app hides the security features a checker needs, so the file cannot be accepted. Photograph the original card on a flat surface Send the full image, uncropped

Clearing the Money Question Quickly

Holding a licence from the Anjouan Offshore Finance Authority means the operator must show that player money has a lawful origin. Goldenstar Casino runs this check under licence ALSI-523316. Treat the request as routine housekeeping, not as doubt about you.

Depending on how your money arrives, one or two of these may be requested.

  • Recent bank statements
  • Payslips or salary records
  • Tax return documents
  • Proof of a property sale
  • An inheritance letter
Four Moments We Ask

The Moments a Check Comes Up

This section removes the worry that a request appearing late in the day means something has gone wrong.

Why Before the Payout?
Licence terms place the identity check before any payout leaves, so the first cash-out brings the photo ID and address proof.
What Should I Correct?
A name spelled differently from your ID, or a date that does not line up, pauses the review until the mismatch is explained.
One Extra Paper, Then Clear
A deposit or cash-out far outside your usual pattern prompts a source of funds question before the money moves on.
Proof of 18
Reaching 18 is the line for play in New Zealand, and a young-looking account can be asked for a birth-date document at any point.
Five Plain Answers

Common Questions, Straight Replies

Read this while a payout sits pending or before you send your first document.

Will I need to upload my documents again further on?+
No, once the check clears your file stays valid, so you are not asked to resend the same documents for each withdrawal. A fresh copy is requested only if a document expires or a detail on it changes.
How long does the verification at Goldenstar Casino take?+
Allow up to 22 hours from the moment your documents arrive. Most files clear sooner, and the count starts when the last requested document reaches us, not when you open the upload page.
When do I have to be verified to withdraw?+
The licence requires the check at the latest before your first withdrawal. It can also be asked earlier, namely at registration or at the first deposit, so keep the documents ready from day one.
What happens if my name has changed since my ID was issued?+
Send the document showing your current name together with the one in your profile. A name mismatch is the most frequent reason an upload is returned, and matching both names settles it in a single pass.
Which regulator licenses Goldenstar Casino and under what number?+
Goldenstar Casino LLC holds licence ALSI-523316, issued by the Anjouan Offshore Finance Authority. Company number 985482 is registered at Bandar Salaam, Mutsamudu 18+ only.

We use cookies to ensure the site works properly and to improve your experience. By continuing to use Goldenstar Casino, you agree to our cookie policy.